Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.
A mass notification system is both a communications system and an emergency management tool that provides real-time instructions and information to bu...
Club Manager is an application for Windows PCs to manage the membership of a club or organisation. Club Manager was built to make the invoicing of clu...
Star Bill of Lading Program V3.10
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Star BOL program is capable of printing all of your BILL of Lading form requirements to a standard Las...
This universal mtc package will track and organize mtc for any type of object such as vehicles, equipment, copy machines, motors,...etc. STRACfast au...
APM- viral marketing management software. With this simple and easy to use program
any person can start and run many types of viral marketing program...
An easy to use business card software program that creates custom text, rectangles, ovals, rounded rectangles, diamonds, triangles and stars with spec...
Zip Code Companion is a handy database that allows you to quickly find or verify zip codes, cities, states and area codes within the USA. The Zip Code...
Zoner Barcode Studio is a user-friendly program for the creation of barcodes. It covers the needs of the ordinary user by supporting codes UPC A, UPC ...
Computer Admin is a powerful and easy-to-use asset management and help desk tracking software. Asset Management: Consolidate your computer hardware an...